News
LETR WORKS is becoming LETR AI · Notice of changes to the Terms of Use and Privacy Policy
Hello from Twigfarm, the company behind LETR WORKS.
On October 26, 2026, the service name changes from LETR WORKS to LETR AI. Only the name changes. Your account, workspaces, projects, assets, plan and billing details all stay exactly as they are, and you keep signing in with your existing account.
We are changing the name to reflect where the service is heading. LETR WORKS began as a translation, subtitling and dubbing tool; it is growing into a content AI platform that turns content into assets, analyzes it, and extends it across languages and platforms. The name LETR AI makes that direction clear. Everything you use today stays, and what we add next will live under the same name.
Alongside the rename we are updating the Terms of Use and the Privacy Policy. The table below compares the current and revised wording.
What changes
| Item | Where | Before | After |
|---|---|---|---|
| Service name | Terms Art. 1; throughout the Privacy Policy | LETR WORKS | LETR AI, with "formerly LETR WORKS" noted at the first mention |
| Governing law | Terms Art. 17 and 20; Privacy Policy Art. 12 | Singapore law (Terms Art. 18 already said Korean law) | Laws of the Republic of Korea throughout. Jurisdiction stays as in Art. 18: the competent court under the Civil Procedure Act |
| Scope of Google account integration | Terms Art. 2 and 7 | YouTube Data API, Google Drive, Gmail, Google Calendar, Google Workspace and others | YouTube Data API and Google Drive only |
| Google Drive data | Privacy Policy Art. 2 and 5 | Files or folders you explicitly select | Only files you pick directly through the Google Picker (drive.file scope). We do not access your full Drive listing or any file you have not selected |
| YouTube data retention | Privacy Policy Art. 5, Sec. 6 | Deleted within 30 days after disconnection or withdrawal | Added: stored YouTube data is kept no longer than 30 days and is refreshed or deleted after that |
| Entrusted processors | Privacy Policy Art. 6 | Auth0, MailChimp, Typeform, Google Analytics | Auth0 and Google Analytics. The Auth0 entry now reflects how sign-in actually works (we never hold or transfer passwords) |
| Dormant accounts | Privacy Policy Art. 8, Sec. 3 | Accounts inactive for a year moved to dormant status and stored separately | Clause removed (the statutory dormant-account rule was repealed) |
| Social sign-in | Terms Art. 5; Privacy Policy Art. 2 | Kakao, Naver, Google, Facebook, Apple / Google, Apple | Google, Naver, Kakao, Apple and Microsoft, matching the actual sign-in options |
| Other | Throughout | - | Typo and spacing clean-up, broken links fixed, effective date shown on the English documents |
Effective date and your choices
- Effective date: October 26, 2026
- If you do not agree to the revised Terms, you may request to close your account before the effective date (Terms of Use Art. 3, Sec. 4). Continuing to use the service after the effective date is taken as acceptance of the revised Terms.
- Full text: Terms of Use · Privacy Policy
- How we handle data from a connected Google account is set out in Article 5 of the Privacy Policy. You can revoke the access you granted us at any time from your Google account permissions.
Questions? Use the contact page or write to support@letr.ai. Thank you for being with us, under the old name and the new one.